We hope you are delighted with your purchase from Matt & Juliette. If you are not 100% satisfied for any reason, please return your order within 30 days of its delivery for a full refund, or exchange. To request a return, please send an e-mail to info@mattandjuliette.com or give us a ring at 347-889-5527 (Monday through Friday, 11AM-7PM ET).
Original shipping charges are not refundable, except when the product purchased was damaged upon delivery or the incorrect item was sent. We will provide FREE pre-paid shipping labels for any items returned to our warehouse.
Refunds will be issued in the original form of payment.
If your package was damaged upon delivery, please take a photo and contact us immediately so we can remedy the issue and re-send you the merchandise.
This policy only applies to products purchased on mattandjuliette.com.